Operations

You might include us in your emergency preparedness plan. In this case, we become acquainted and familiar with you and your work, your anticipated risks, your stakeholders, and your existing communication strategy, brand voice, and resources. You might hire us to audit your library of crisis communication templates, or to create this for you. 

 

For clients who retain our services, when an incident takes place, we are a phone call away. We like to have a place at the table to engage in quick-thinking problem-solving when the pressure is on and stakes are high. We take in all of the available information for crucial context to develop recommendations quickly and effectively. 

 

In less urgent scenarios, you may request that we draft, review, edit, proofread, or provide constructive feedback on a piece of delicate or wide-reaching communication. If you’re preparing for a press conference, you might request that we generate potential questions and help you rehearse your talking points.